WEB1000 Home > Troubleshooting 

: Incorrect bit depth

I received the following error message when logging into  regarding the bit depth:

• In order to view wavelets properly, a color depth of at least 24 bits is required.

Users must set the bit depth to 24 or 32 bits for the best wavelet and MPEG viewing image quality and machine performance.

Verify the web browser window is closed before changing the bit depth.

• The recommenced bit depth for  is 24 or 32 bits for radiology and cardiology data.
• Viewing medical images at a bit depth of less than 24 bits results in unacceptable image quality
• Viewing wavelet-encoded images at bit depth of less than 24 bits results in poor image quality.
• Mac users can view wavelets and must set the colors to millions for the best image quality.

Change your bit depth appropriately.

To set your bit depth

1. Close all web browsers.
2. From the Start menu, select Settings> Control Panel.
3. Double-click Display.
4. Click the Settings tab.
5. From the Colors pull-down menu, select 24 bit or 32 bit.
6. Click OK.

To set your bit depth on a Mac

1. Press the Apple key.
2. Select System Preferences.
3. Click Display.
4. Set Colors to Millions.

Web browser does not recognize the bit depth change